Reuters Event Part 2: The world is always changing. It’s the only constant. But with the accelerated change of the past 12 months, insurance carriers are racing to adapt to a world of new risks that many underwriters are struggling to keep up with. Carriers need to empower their underwriting organizations with new data and new tools, with a focus on continuous improvement or risk falling foul of disruption and new risks.

Hear from our panel of industry titans as they explore how underwriters can prepare for new data and new risks in our first post-event webinar:

ABEL TRAVIS (VICE PRESIDENT & HEAD OF FUNDAMENTAL UNDERWRITERS, AF GROUP)

STEPHANIE RUSHFORTH (SENIOR VICE PRESIDENT, HEAD OF UNDERWRITING OPERATIONS, HISCOX USA)

JANET MOYLAN (SENIOR VICE PRESIDENT, NORTH AMERICAN UNDERWRITING OPERATIONS, ALLIED WORLD)

EUGENE LEE (SENIOR VICE PRESIDENT AND GENERAL MANAGER, INSURANCE SUITE, GUIDEWIRE)

Moderated by BRYAN FALCHUK

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Reuters Event Part 1: The world is always changing. It’s the only constant. But with the accelerated change of the past 12 months, insurance carriers are racing to adapt to a world of new risks that many underwriters are struggling to keep up with. Carriers need to empower their underwriting organizations with new data and new tools, with a focus on continuous improvement or risk falling fowl of disruption and new risks.

Hear from our panel of industry titans as they explore how underwriters can prepare for new data and new risks in our first post-event webinar:

Abel Travis (Vice President & Head of Fundamental Underwriters, AF Group)

Stephanie Rushforth (Senior Vice President, Head of Underwriting Operations, Hiscox USA)

Janet Moylan (Senior Vice President, North American Underwriting Operations, Allied World)

Eugene Lee (Senior Vice President and General Manager, Insurance Suite, Guidewire)

Moderated by Bryan Falchuk

Thanks for listening to this episode.  Tune in every Monday to hear from more Insurance Innovators.  Subscribe on ITUNES, STITCHER,GOOGLE PLAY or by visiting INSURANCEINNOVATORS.CO to get access to special episodes and content

Part 2: The Economist Event: Recent industry disruptions have changed policyholder expectations and amplified the need for accelerated digital transformation. Meeting these challenges and unlocking growth will require new capabilities that improve customer offerings and experiences, and the ability to deploy those capabilities at speed and scale. Today, AI and cloud computing are doing just that, empowering insurers to market new experiences and offerings that customers can trust—and to do so rapidly and securely. 

Against this backdrop, join us to discuss: 

• Customer expectations are increasingly shaped by experiences offered in other industries. How do we shift to viewing policyholders as customers? How do we unlock complete customer value? 
• How can new technologies (cloud/IoT/AI) improve product lines and operational efficiency to drive down costs and increase speed to market? What parts of the insurance value chain are best suited to digitization? 
• What role do new products and services play in reinvigorating customer loyalty and engagement?
• How are ecosystems of partners driving innovation? How can these investments be unleashed at scale as new skills in the hands of employees? 
• How big a roadblock do inflexible legacy systems and processes present to digital transformation?

This Episode Includes the following Panelists:

Abel Travis

Sabine VanderLinden

Mark McLaughlin

Yann Bry

Moderated by Patrick Lane of The Economist

Thanks for listening to this episode.  Tune in every Monday to hear from more Insurance Innovators.  Subscribe on ITUNES, STITCHER,GOOGLE PLAY or by visiting INSURANCEINNOVATORS.CO to get access to special episodes and content

Recent industry disruptions have changed policyholder expectations and amplified the need for accelerated digital transformation. Meeting these challenges and unlocking growth will require new capabilities that improve customer offerings and experiences, and the ability to deploy those capabilities at speed and scale. Today, AI and cloud computing are doing just that, empowering insurers to market new experiences and offerings that customers can trust—and to do so rapidly and securely. 

Against this backdrop, join us to discuss: 

• Customer expectations are increasingly shaped by experiences offered in other industries. How do we shift to viewing policyholders as customers? How do we unlock complete customer value? 
• How can new technologies (cloud/IoT/AI) improve product lines and operational efficiency to drive down costs and increase speed to market? What parts of the insurance value chain are best suited to digitization? 
• What role do new products and services play in reinvigorating customer loyalty and engagement?
• How are ecosystems of partners driving innovation? How can these investments be unleashed at scale as new skills in the hands of employees? 
• How big a roadblock do inflexible legacy systems and processes present to digital transformation?

This Episode Includes the following Panelists:

Abel Travis

Sabine VanderLinden

Mark McLaughlin

Yann Bry

Moderated by Patrick Lane of The Economist

Thanks for listening to this episode.  Tune in every Monday to hear from more Insurance Innovators.  Subscribe on ITUNES, STITCHER,GOOGLE PLAY or by visiting INSURANCEINNOVATORS.CO to get access to special episodes and content

On this episode of the Insurance Innovators Unscripted Podcast, I speak with Bryan Falchuk, of Hi Marley, an InsurTech focused on Innovating Insurance Communications.

We discuss:

• Innovating communications through better connecting people
• Deploying a Text capability
• Improving claims closure speed through leveraging text
• Using AI to enable human interaction

For more information visit:

1. Hi Marley
2. Bryan Falchuk–  LINKEDIN

Thanks for listening to this episode.  Tune in every Monday to hear from more Insurance Innovators.  Subscribe on ITUNES, STITCHER,GOOGLE PLAY or by visiting INSURANCEINNOVATORS.CO to get access to special episodes and content