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Check out the latest episode of the Insurance Innovators Unscripted Podcast, where I speak with Pat Kelahan, aka The Insurance Elephant!

On this episode, we discuss:

• Innovating from the customer backwards
• Innovation focusing on backend functions instead of claims
• Insurance remaining a customer centric people business
• Understanding the expectation of servicing the customer

For more information visit:

1. Patrick Kelahan– LINKEDIN

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