On this episode of the Insurance Innovators Unscripted Podcast, I speak with Tara Kelly, founder and CEO of Splice, a company helping carriers to change the customer experience through communicating with a human touch.
On this episode, we discuss:
- Using AI to power Insight Driven Recommendations
- Interacting with customers where they are
- Using Data for Good
- Giving the Single View of the Customer
- The concept of “Mr. Right vs. Mr. Right Now” in Insurance
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